If you are trying to use one in an already active subscription, you will not see the option to apply your promo code. Promo codes are intended for new subscriptions. You are trying to apply the promo code to a subscription that is not new.Pay close attention to any dashes, capital or lowercase letters or special symbols in the promo code. You made a typo when you entered the code.The following list describes the most common causes of error messages. If you receive an error message after you enter your promo code, there may be a number of reasons. Once your purchase is completed, the discounted price for your subscription applies for the whole term of the order. Promo code end dates The promo end date is the last day a promo code for that campaign can be redeemed.You can confirm whether your promo code has these limitations by looking at its Terms and Conditions. Only licenses up to that maximum are discounted. Promo code license limits Some promo codes have a maximum level.If your subscription's term is yearly (even if it's paid monthly), the promo code discount lasts until the end of the billing year you entered it in. If your subscription's term is month-to-month, the promo code discount lasts until the end of the billing month you entered it in. Length of discount Once applied to your order, the promo code discount lasts for the length of your subscription's term.Number of promo codes per subscription You can use a promo code for multiple subscriptions in the same order, but you cannot use multiple promo codes for the same subscription.The following guidelines apply to promo codes for Microsoft 365 for business subscriptions. On the order confirmation page, you'll see your discount code included with the amount.Īt any time after you complete your purchase, you can see the discount created by your promo code on your bill. If you see a different message, refer to Troubleshooting promo codes to figure out why. You should see confirmation that it was successfully applied. When you check out, choose Have a promo or discount code?, and then enter your code in the box.Begin your purchase by either purchasing a new subscription, or by adding services to an existing subscription.Read this article to learn how to apply a promo code to your subscription, to learn about the Promo code terms, and to Troubleshoot promo codes. When you purchase a subscription, you can use a promotional code to reduce the price.
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